Wednesday, October 21, 2009
Connections Planningness
Wednesday, October 7, 2009
Monday, October 5, 2009
Charging You For Things You Don't Buy: Preacquired Account Marketing [Free
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Tens of millions of consumers have fallen prey to "free" trial offers and membership clubs offered by preacquired account marketers. These companies insert themselves into your everyday transactions, hoping to trick you into letting them charge your account.
In a soon-to-be published law journal article, University of Minnesota Law School professor Prentiss Cox details how preacquired account schemes work, and says we should get rid of preacquired account marketing (PAM) entirely.
PREACQUIRED ACCOUNT MARKETING: THEMEMBERSHIP CLUB
Most PAM involves a FREE trial membership!!! offer. If you do not cancel within the trial period, you become a paying member (surprise!). The trick is that you never give preacquired account marketers your account number.
They are able to charge your account through arrangements with banks and merchants that partner with them. For example, you may not realize that the "Everyday Values" club offer in your Budget car rental packet is a separate company, Trilegiant. If you cash the $9.25 check from Budget's Everyday Values package, Budget will bill you and send the money to Trilegiant—minus a small fee.
MANUFACTURING CONSENT
Consumers who fall victim to PAM are generally unaware they have bought anything from the PAM company. In part, this is because all they have to do is get your "consent" to start the free trial offer. But "consent" here does not mean getting you to say "yes, I would like to purchase this product" or handing over your account number. More often, it just means getting you to say your birth date.
You may notice when that monthly fee appears on your account statement, but if so, you are not the PAM company's victim of choice. Like a good consumer predator, PAM's hope you are the kind of inattentive consumer who will not notice one more monthly—or yearly—fee that shows up a month or more after the "transaction" originally occured.
BAN PREACQUIRED ACCOUNT MARKETING
Because PAM is deceptive by nature, Cox advocates adopting the Uniform Consumer Account Control Act, which prevents anyone from handing out access to your account. Instead, you would get to decide what charges you authorize by explicitly authorizing them yourself.
The Invisible Hand of Preacquired Account Marketing [SSRN]
Sam Glover is a consumer rights lawyer, enemy of shady debt collectors, previous Consumerist contributor, and writes the Caveat Emptor blog. His column appears monthly on Consumerist.
(photo: Celeste)
Wednesday, September 30, 2009
(Infographic) The Future of Public Transportation
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Sunday, September 27, 2009
Sundays remind me of this!!!
Bank Of America Reaches Out To Angry YouTube Star [Don't Try This At Home]
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While we don't recommend doing this on a large scale, one woman's YouTube debt revolt has succeeded. Ann MInch, a YouTube sensation and then-unemployed credit card rebel, has been offered a lower interest rate on her card.
[YouTube Video]A BoA executive contacted Minch to talk about her situation, her video, and her debts, and negotiated a 12.99% interest rate. The executive explained to her that her interest rate was hiked up to over 30% because of one missed payment. In 2008.
Interestingly, the bank has not asked her to stop her Internet activities or to take the video down. She plans further "debtors' revolt" activities in the future, and hopes to help other Americans in similar situations. As banks tighten their lending standards and are generally more cautious, this is a good thing for all credit card customers to keep in mind.
Minch's success came once she was able to make her case, rationally and calmly, to a person in a position of actual power. Minus the quarter million YouTube views, this is exactly what we encourage consumers who have been wronged to do. Don't sit and refuse to pay back your debts - fight back.
PREVIOUSLY: Customer Tells Bank of America To Stick Her Debt "In Your Bailout Pipe And Smoke It"
DEBTORS UPDATE: BANK OF AMERICA RESPONDS!!! [YouTube]
Red Bluff woman prevails in bank protest [Record Searchlight] (Thanks, Joe!)
Thursday, June 4, 2009
AMAZING BIRTH DAY WEEK
SOME PERSON BROKE INTO OUR CAR: Don't leave your car at Hyde and Leavenworth!!! Cause some homeless guy will hook you up with a sweet window treatment, just make sure to have lots of valuables in plain sight, he will hook it up.
JAPAN TOWN: We went to a Benihanas in japan town, it was amazing, thank you guys so much for being apart of it. I had a blast with ya'll.
SANTA CRUZ: The week kicked off in Santa Cruz, Thank you Edmond for the ride, and Thanks to Jacopo and Evgenia for making it such an awesome road-trip.